Himalayan Hands
FAQ
Himalayan Hands is a Kathmandu-based eCommerce store that offers authentic, handcrafted products made in Nepal
Where are you located?
Our headquarters and fulfillment center are located in Kathmandu, Nepal. All products are sourced and shipped directly from our artisans and production partners across Nepal.
Do you ship internationally?
Yes! We ship worldwide from Nepal. Delivery times and rates vary depending on your location, but most international orders arrive within 10–20 business days.
How much does shipping cost?
Shipping rates are calculated at checkout based on your country and order weight. We also offer free worldwide shipping on orders over a certain amount — check our homepage or banner for current offers.
How long does delivery take?
Nepal: 2–5 business days
Asia: 7–14 business days
Europe & North America: 10–20 business days
Rest of the world: 15–25 business days
(Delivery time may vary due to customs clearance in your country.)
How can I track my order?
Once your order is shipped, you’ll receive an email with your tracking number and a link to track your package online.
What if my product arrives damaged?
We’re sorry if that happens! Please contact us within 48 hours of receiving your order with photos of the damaged product, and we’ll send a replacement or full refund.